Phone System Backup and Communications Backup
Restore Phone Communications Quickly
Few businesses can afford to be without communications. Staff to staff and staff to customer contact needs to be maintained at all times. Phone system downtime can be be costly in terms of lost leads and reduced productivity.
As such a Phone System Backup should be a part of any Business Continuity Plan. A system that takes over handling phone calls should any downtime occur in the in-house phone network.
Mirror Existing Phone Infrastructure
Hosted PBX systems such as PhonePresence Virtual PBX have the ability to replicate most existing company in-house phone systems, providing a mirror which can be activated to take over handling company calls should there be a failure in the existing system.
A comprehensive system such as PhonePresence DR has a sufficient array of features to match and often exceed most hardware systems on the market, and is consequently a powerful communications continuity tool.
Avoid Loss of Communications
A hosted phone backup system can be brought online within minutes of a problem. for example hardware failure, line faults, line vandalism or premises evacuation. Phone calls can continue to be taken with landlines, mobiles or VoIP phones becoming extensions.
No Maintenance
As the phone backup system is hosted there are no setup or maintenance costs. Additionally any upgrades to the existing system are easily matched by the hosted PBX.
PBX Features
Features such as greeting messages, customizable IVR trees, call recording, call transfer advice, call queuing, skills based routing, missed call alerts, call blending, screen popping, hold caller (mute), music on hold, holiday timers, voicemail and paging of new messages ensure PhonePresence Virtual PBX is an effective phone system mirror and backup.
